Comment on OTW News Post Moderation Policy

  1. Magnus Bane and Alec Lightwood from the TV show Shadowhunters pressing their foreheads together

    This news moderation team, are they a new standalone committee, a subcommittee of another committee like Policy & Abuse or comms, or is it a group of volunteers from different committees that form a task force?

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    1. NPM icon - stylized newspaper page

      Hey Eli0t,

      The News Post Moderation team is a new permanent subcommittee under Communications made up of moderators and liaisons from other committees. Moderators are not experts on every News Post topic so working with liaisons is important to make sure that users who post questions or concerns can receive helpful, accurate answers.

      Thanks for asking!

      Marty
      OTW News Post Moderator

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      1. Magnus Bane and Alec Lightwood from the TV show Shadowhunters pressing their foreheads together

        Thanks for the answer.

        Follow up questions about this:

        If a news post is like mostly about 1 committee's work and people ask questions about that work, will that committee still be responding or will it all be channeled through this new subcommitee? (ie. If, on the posts about OTW finances being disclosed, someone asks for clarification about one of the line items, does the finance committee still respond or does this new subcommittee's liaison with the finance committee respond?)

        And second question, since its a subcommittee that has liaisons with other committees, if those liaisons are responding to questions related to their liaison committee, will they be modifying the signature to denote that at all? (ie. If, in the previous example, the finance committee liaison did respond to a question about OTW finances, would the sign off stay as just "OTW News Post Moderator" or would be be altered to either their main committee or something like "OTW News Post Finance Committee Liaison", etc)

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        1. NPM icon - stylized newspaper page

          Hello again Eli0t!

          In general, if a News Post is mostly about one committee’s work (e.g. an Open Doors Import Announcement), that committee will still be monitoring and responding themselves (in this example that would be an Open Doors Volunteer using the Open Doors account). News Post Moderators will work with that committee and offer any help and support they need, but the main source of informative replies will still be that committee. On posts like that, Moderators’ main focus is responding to questions that are off topic or outside the main committee’s knowledge or taking action on things that violate our Moderation Policy.

          In the event we are responding on another committees behalf, such as to an off topic question or if it’s a post that doesn’t belong to a specific committee (e.g. Monthly Newsletters), we will include a note about who we spoke to to get an answer for you, something like "We reached out to the Finance committee and they said X."

          When one of our liaisons is responding to a question about their committee, they will use their own committee’s account and signature to do so.

          Hope that answers your questions!
          Marty
          OTW News Post Moderator

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          1. Magnus Bane and Alec Lightwood from the TV show Shadowhunters pressing their foreheads together

            Alright cool thanks

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