Comment on OTW News Post Moderation Policy

  1. Topaz_Eyes Sun 26 May 2024 08:28PM UTC

    bluejay snags a peanut

    Thanks for your reply.

    AO3 has strict confidentiality policies regarding private user information. For example, if a user is upset about a ruling by the Policy & Abuse committee, and they post incorrect information about the matter in a public comment, then PAC can't comment on it and neither can we.

    What will happen when a user posts accurate information about the matter in a public comment? Would AO3/OTW remove accurate comments too? People who posted about issues in public news posts in the past, did so to draw necessary public attention to frankly serious operational problems. They went public, not because they wanted to, but because a) trying to solve those issues behind the scenes *wasn't working*, and b) volunteers and others were being actively harmed in the process. Bullying and harassment are issues that should never be swept under the rug. Past actions by AO3/OTW have created a trust issue for some users; transparency is always the best option.

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    1. OTW_News_Post_Moderation (Official) Sun 26 May 2024 08:47PM UTC

      NPM icon - stylized newspaper page

      Hi Topaz_Eyes,

      If there's not misinformation, then it wouldn't be subject to removal due to this rule. Unless it was breaking one of the other rules, it would stay visible.

      Best,
      TMN
      OTW News Post Moderator

      Comment Actions

      1. gravityboysshieldgang Mon 27 May 2024 06:16AM UTC

        And who, exactly, controls what is or isnt misinformation? What group of volunteers will handle this? What steps will be taken to ensure censorship will not be a problem?

        Comment Actions

        1. OTW_News_Post_Moderation (Official) Mon 27 May 2024 06:00PM UTC

          NPM icon - stylized newspaper page

          Hello gravityboysshieldgang,

          Determinations of what constitutes harmful misinformation that violates our guidelines, as with any determination of that a comment violate our guidelines, will be made by the News Post Moderation team.

          As we explained in our reply to azarias further down, our processes are set up to maximize transparency and decisions about what has been actioned can be seen by a variety of people.

          Additionally, if you are unhappy with a previous moderation action, you can contact Communications who will forward the email to News Post moderators for investigation. Moderators uninvolved with the original moderation action will review the comment(s), take any appropriate actions and then reply to you with their decision.

          Best,
          Safa
          OTW News Post Moderator

          Comment Actions